Stop letting members
wait in silence.
Someone joins your support voice channel. Your staff gets pinged instantly. One click to handle it. That's it. Setup takes 60 seconds.
Staff needed
A member is waiting in voice support.
Everything your support queue
is missing right now
No more "did anyone see that?" No more members waiting in silence.
Instant alerts
Member joins the waiting room → your staff channel lights up. No delay, no missed calls, no "I didn't see it".
Buttons that never break
Handle, Dismiss, Join — they work even after a bot restart. No lost alerts, ever.
Know who shows up
Response times, claim rates, top-handler leaderboard. See which staff members actually respond — and who doesn't.
Grows with you
Works the same at 10 members or 10,000. No special setup, no approval process, no limits on how many servers you run.
Members feel heard
Waiting members get a DM: "Staff has been notified, average wait: 2 min." After the call, they rate the experience. You see the results.
Staff duty tracking
Staff go on/off duty with one command or by joining a voice channel. You see who's available, who's not, and where the gaps are.
Clean queue, separate log
Optional log channel catches closed alerts automatically. Your ping channel only ever shows what's open.
Live in 60 seconds.
Seriously.
Invite ModSignal
Add the bot with a single click. Non-privileged intents only — no verification delays.
/
One-command setup
Run /setup support, pick a waiting voice channel, a ping channel, and a staff role.
/setup support
Verify and relax
Fire /calls test to confirm the alert. Your staff now hears every signal, automatically.
/calls test
A web dashboard
for everything
Log in with Discord, pick your server, tune every setting from your browser. Live response stats, top handlers, member feedback — all in one place.
Got questions?
Is it actually free?
Yes. Alerts, analytics, escalation, auto-threads, feedback — all free. Premium ($4.99/month) unlocks extras like custom colors and more staff roles, but you never hit a paywall on the core product.
How long does setup take?
Under a minute. Run /setup support, pick three things (voice channel, text channel, staff role), done. Run /calls test to see it in action.
What happens when someone needs help?
They join your support voice channel. ModSignal instantly pings your staff with a clean alert card. Staff clicks "Handle" to claim it, "Dismiss" to skip, or "Join voice" to hop in directly. The member gets a DM confirming help is on the way.
What if no staff is available?
ModSignal has a duty system. Staff can mark themselves as on/off duty. If nobody's available, the member gets an honest message instead of waiting in silence. You can also set escalation to ping a senior role after a timeout.
Can I see how my team is performing?
Yes. /calls stats shows response times, handle times, claim rates, and a top-handler leaderboard. /duty coverage shows who was available when. The web dashboard has all of this in one place with live data.
Can I customize how alerts look?
Completely. Custom message templates, custom colors (Premium), your own bot nickname and avatar per server. Preview everything with /setup preview before going live. Supports English and German.
Your members deserve better than silence.
Add ModSignal in 60 seconds. Your next support call gets answered, not ignored.